I just wanted to say how pleased we are with the swimming pool Empire Pools constructed for us. What we had envisioned when we first contacted Empire doesn’t even compare to the finished product! Our family loved the crew! They always acted in a professional manner from start to finish. No swearing or foul language, which was vitally important to us with young kids around. They always returned my phone calls immediately and followed through on their promises. There were no “surprises” during construction, and all phases were completed as agreed. They always left the site clean and in order. Never a stray coffee cup or donut box to clean up! Empire was “up front” with me regarding pricing, time of completion, and the possibility of weather delays. I remember in our first meeting after showing them some competitors quotes, they commented that their company probably wouldn’t be the cheapest quote but that to remember that you get what you pay for. I am extremely glad we chose to work with them over the other two companies who quoted us. We have run into people who did used the other 2 companies and their experience was very different from ours! It’s awful to hear other people’s horror stories but definitely makes us appreciate our decision to use Empire Pools! We have had many people comment on the choices we made, and the quality of workmanship, lots of “wow, wish we did that” or “how did you think of that?” comments from other pool owners. And, last but certainly not least, I’m grateful to them for their advice, assistance and ongoing service after the pool was completed. They have always been quick to respond to phone calls or texts and always make themselves available to answer any questions I may have with regards to the equipment, or maintenance of the pool.
Please feel free to show the pool at any time or use me as a reference for any prospective clients.
Tim and family (Barrie)
We contacted Empire Pools in late winter/early spring of 2011 to quote on a liner replacement for my 1988 Lazy-L 16×20 inground pool. They attended promptly and measured. They quoted a price that was very competitive and I felt confident using Empire Pools to perform this work. As soon as the weather improved in May, they attended and completed the work in one day. I was thoroughly impressed with the professionalism of the crew and quality of work performed. Whenever I require advice, parts or service for my pool, I do not hesitate to contact Empire Pools. Highly recommended.
Empire Pools is a company that we can’t say enough great things about. After our first meeting with Dan we knew they could deliver an exceptional product. Dan took our vision and turned it into a reality that was beyond our expectations. Cory provided fantastic customer service and support throughout the project and is always available to assist. If you are looking for a company that can truly deliver on all levels then look no further. You will not be disappointed by putting your trust in Empire. Empire Pools sets a standard that all other pool and landscape companies should strive to achieve!
– Jon & Tracey Gough
When we were thinking of creating a backyard oasis which would include an inground pool we contacted three pool companies in Barrie, the first two companies were late, never explained what we were getting and made us feel very uncomfortable about putting in a pool. Empire Pools showed up on time, spent the time to thoroughly explained everything that was included with the pool installation, including different options that were available etc., then they offered to show us their work at other homes in Barrie, where real customers highly recommended that we use Empire Pools.
Empire Pools is a very professional company and did an awesome job!! everyone that steps into our backyard is blown away as they truly gave us our backyard oasis. Ever since Empire installed the pool they have come every year to open and close our pool and we will continue to call them for this service.
If you are looking for a pool company to create your dream backyard, our family definitely recommends calling Empire Pools!!
– Kevin and family
As fighting with some contractors continue, I just wanted to say how much I appreciate Empire Pools, their work, and their professionalism. Both the diligence and quality of the installation, and the aftercare and responsiveness we have received since have truly been the best experience of our whole renovation project.
Thank you for all you do.